Salesman had no interest in working a deal out. Made it feel Ike it was a burden to his afternoon!
Great Service, Better People
I have bought my last 3 cars from here. Great sales staff. I wouldn't go anywhere else, until I had to deal with the service department. Now, I will go anywhere but here and will make sure any and all other people hear about how horrible this service department is. They did not fix what they said they charged towards the warranty, they did not look into issues that were the complaint, they were rude and short on the phone. We had to call for updates, we wouldn't receive the call from them. And when my car was fixed, it died in the parking lot. It was smoking horribly. After a week of them "looking at it, they couldn't find anything." I'm not confident that the new transmission I have is actually new. The whole experience seemed like it was a scam.
I don't write many reviews, but when I do, it's because of service, and people like those at Connors Auto! I had an "emergency" situation this weekend and it was necessary for me to call Connors Five Minutes Before they Closed! Not only did they take the time to help me, but they stayed Late just to make sure my family and I were taken care of, and safe! Both one of the owners, and the Head of Service, went Above and Beyond! These to qualities are what's missing with most businesses these days, and it's refreshing to see Connors Auto continues with this respect and care! Whether you are looking to buy, lease, or service your car, Go to Connors. They Care!
My Jeep Cherokee is the 3rd car I have purchased from Connors. I love the car. The experience in purchasing the vehicle was awesome. What compels me to write a review though, is the downright quick responsiveness to issues. Since my Jeep is new, my tires dropping a pounds when it got cold was to be expected. I kept refilling the air and one tire kept dropping pressure. I stopped and asked if someone could take a look at the problem. Immediately they looked at the car and discovered two nails in the tire. Within an hour I was back on the road. What I didn't realize was that I was actually there before they opened. Instead of sending me away, they welcomed me in and said "we'll take care of that". This is not the first time they have stepped up and taken care of an issue with great alacrity, just the most recent. (my parents bought cars from them and Connors was super responsive to them too.)
We are repeat customers of Connors and live over 20 miles from the dealership. The service department is the best! Won't let anyone else work on our vehicle. The sales department does a tremendous job with customer service and we always get the best deal with them. Five star plus rating for them. Great family business!!!
Connors is a dealer you can trust and always ready to help.
Connors Automotive is a US Car Dealer based in Chesterton, Indiana. Connors Automotive is located at 701 E Porter Ave, Chesterton, IN 46304, USA.
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